Returns & Exchanges
At Clothes Mentor South Windsor CT #124, we strive to ensure you love your designer finds, but we offer a store credit or exchange for items that don't quite fit your style. All returns must be initiated within 7 days of purchase with the original receipt and security tags still attached.
Verify Eligibility
Ensure your items are in their original condition, unworn, and still have the Clothes Mentor price tags and security seals firmly attached.
Gather Documentation
Locate your original paper receipt or digital order confirmation to validate the purchase date and transaction details.
Visit Our Store
Bring your eligible items and proof of purchase to our South Windsor, CT location within the 7-day return window for processing.
Receive Store Credit
Once your return is approved, you will be issued a store credit or an exchange for another one-of-a-kind piece from our current inventory.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing